A tablet in the kitchen (or bar) shows live tickets as they come in. Aging color escalation, recall, allergen banner, expo cross-station queue — what the kitchen actually needs, not just an order list.
Tickets split per station, set on the menu item (kitchen / bar / front). The KDS tablet only sees tickets relevant to its station — and per tablet you can narrow further to specific categories (e.g. "Pizza" only) via station_filter in Dashboard → /devices. Expo mode shows the cross-station ready queue. Auto-fire kitchen tickets on add or on Send (configurable). Auto-bump tickets after N minutes if staff forget to tap Ready.
Tickets change color by age: green under 3 min, yellow 3-5, orange 5-7, red above 7. Defaults that can be tuned per outlet. Fast visual cue for which tickets have been waiting longest.
Marking a ticket "Ready" triggers a WhatsApp notification to the guest if a number's on file. For table service: "server is bringing it"; for counter: "ready at the cashier". Includes the item name + table label so the guest has context.