← Help center
Getting started

How to reset a staff PIN

Staff forgot their PIN, or you want to make sure a former employee can't log in. PIN reset is done from the /staff dashboard, not from the tablet.

Steps

  1. 01 Open posz.uncle-z.com and log in as owner or manager.
  2. 02 Sidebar → Staff. Find the staff name to reset.
  3. 03 Click the staff row → Reset PIN. Enter a new 4-digit PIN. The system checks if that PIN is already taken by another staff at the same location (rejected to avoid conflicts).
  4. 04 Save. Tell the staff verbally — PINs aren't sent via SMS/email for security.

Notes

  • To permanently deactivate (resigned / let go): /staff → row → Deactivate. The PIN is disabled immediately — no need to reset first.

Still need help?

Email the support team directly — posz@uncle-z.com. We read every one and reply via email.